Discussion topic: Sky glass
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Message posted on
14 Dec 2025
04:42 PM
- last edited:
15 Dec 2025
09:40 AM
by
Nimbob
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Sky glass
Had issues since April that sky can't sort , phoned over 40 times, I was told to stop phoning it was with the technical team, I was told I would get £50 off on our bill which I refused as I'm paying 6 months of TV I can't watch properly, I could watch at all for 5 months in the morning. I tried to phone sky again and was told it's my brand and which I have already had checked 4 times now, even used phone as WiFi hub and still had problems . So I am abandoning sky [Removed]
Moderator notes: Removed campaigning
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All Replies
Message posted on 15 Dec 2025 10:40 AM
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Re: Sky glass
Hi @Stevie103g
You are telling a community of other Sky customers not Sky. If you aren't happy with their service voting with your feet is absolutely the right thing to do. However you can also try making a complaint. See: https://www.sky.com/help/articles/how-to-make-a-complaint and https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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