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Discussion topic: Sky glass

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This message was authored by: Stevie103g

Sky glass

Had issues since April that sky can't sort , phoned over 40 times, I was told to stop phoning it was with the technical team, I was told I would get £50 off on our bill which I refused as I'm paying 6 months of TV I can't watch properly, I could watch at all for 5 months in the morning. I tried to phone sky again and was told it's my brand and which I have already had checked 4 times now, even used phone as WiFi hub and still had problems . So I am abandoning sky [Removed]

 

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This message was authored by: mikealanr

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stevie103g 

 

You are telling a community of other Sky customers not Sky. If you aren't happy with their service voting with your feet is absolutely the right thing to do. However you can also try making a complaint. See: https://www.sky.com/help/articles/how-to-make-a-complaint and https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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