@b-o-n-n-ie You've posted in the Sky Glass forum so presumably you have a Glass TV, if you cancelled your TV subs you'll only get access to the apps and any DTT channels via an outdoor aerial.
You won't be able to access any channels within the Glass TV Guide
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
