This discussion topic has been answered Discussion topic: Sky glass tv fault on screen
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Message posted on 04 Jan 2026 04:39 PM
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Noticed that my sky glass generation 1 tv had a constant fault in the screen. About a quarter of the way there is a line that go across the screen. Any one else had this happen?
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Message posted on 04 Jan 2026 08:18 PM
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Hi @THerbert. I had something similar on a Glass TV a couple of years ago. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily in my case it never came back.
Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).
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Message posted on 04 Jan 2026 08:18 PM
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Hi @THerbert. I had something similar on a Glass TV a couple of years ago. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily in my case it never came back.
Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
Message posted on 04 Jan 2026 08:43 PM
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Re: Sky glass tv fault on screen
Thanks. Will try tonight. Think it's just out if 2 year warranty.....I have sky protect so think this will cover if it is.
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