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This message was authored by: THerbert

Sky glass tv fault on screen

Noticed that my sky glass generation 1 tv had a constant fault in the screen. About a quarter of the way there is a line that go across the screen.  Any one else had this happen? 


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This message was authored by: Fothergill1 Answer

Re: Sky glass tv fault on screen

Posted by a Superuser, not a Sky employee. Find out more

Hi @THerbert. I had something similar on a Glass TV a couple of years  ago. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily in my case it never came back.

 

Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).

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This message was authored by: Fothergill1 Answer

Re: Sky glass tv fault on screen

Posted by a Superuser, not a Sky employee. Find out more

Hi @THerbert. I had something similar on a Glass TV a couple of years  ago. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily in my case it never came back.

 

Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).

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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
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This message was authored by: THerbert

Re: Sky glass tv fault on screen

Thanks. Will try tonight.  Think it's just out if 2 year warranty.....I have sky protect so think this will cover if it is. 

 

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