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Discussion topic: Sky glass keeps dropping Internet
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This message was authored by: Verityholmes
Message posted on 23 Aug 2026 03:39 PM
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Sky glass keeps dropping Internet
My new sky glass tv keeps dropping Internet but all checks on broadband and WiFi come back no issue
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This message was authored by: SuperMatt
Posted by a Sky employee
Message posted on 24 Aug 2026 05:36 PM
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Re: Sky glass keeps dropping Internet
Hello, @Verityholmes. I'll send you an invite to a private chat shortly and we can help you.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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