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Discussion topic: Sky Glass recording

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This message was authored by: AVAARDT

Sky Glass recording

I have just been on the phone with Sky trying to reduce my bill. They have offered Sky glass and said it has 10,000 hours recording which remain in place for 12 months. Has anyone got experience with this as I thought it didnt had a hard drive? TIA

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This message was authored by: GD1

Re: Sky Glass recording

Posted by a Superuser, not a Sky employee. Find out more

@AVAARDT  I'm not sure that statement is 100% accurate as On demand content can vary from broadcaster to broadcaster and will only be there if they have the rights to a particular show/film.

 

I would also take a lokk at this link to familiarise yourself with Playlists  Your Playlist and TV guide on Sky Glass and Sky Stream | Sky Help | Sky.com | Sky Help | Sky.com

 

Shows saved for 12 months

Most shows and movies in your Playlist will be saved for 12 months. Some that are available through a TV app, like Netflix or ITVX, might not be available for that long, as they have different contractual agreements.

For example, most programmes from BBC iPlayer are available for 12 months. But some, like Match of the Day or the News, aren't available for as long.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Anonymous

Re: Sky Glass recording

Sky Glass has no recording in the traditional sense. Programs and films etc are available via cloud streaming and apps at the broadcasters behest. Streaming however is the way forward like it or not and most content is available to stream. 

Do your homework watch some YouTube videos 😉

This message was authored by: TimmyBGood

Re: Sky Glass recording

Posted by a Superuser, not a Sky employee. Find out more

@AVAARDT wrote:

They have offered Sky glass and said it has 10,000 hours recording which remain in place for 12 months. 


1,000 hours was the figure floating around at launch back in 2021: I believe it's 'up to' 12 months though because the reliance on other channel apps means retention time may be much shorter.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Steve93

Re: Sky Glass recording

We have Sky Glass 2,  previously had Sky Q, love it, the "Watch from Start" is brilliant would never go back 

This message was authored by: Fothergill1

Re: Sky Glass recording

Posted by a Superuser, not a Sky employee. Find out more

@Steve93  I sold my Glass gen 1 two years ago and moved to a Samsung OLED TV together with soundbar and puck.  Like you I would not even consider returning to Sky Q.  The convenience of the streaming platform is IMHO better than physical recording.

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This message was authored by: Kenb11

Re: Sky Glass recording

Looks like some channels don't allow their programs to be stored via cloud so you can only watch them live. I was disappointed about this and I wasn't aware of this fact before I toook out a long term contract with sky glass. I suppose i'm stuck with it now

This message was authored by: TimmyBGood

Re: Sky Glass recording

Posted by a Superuser, not a Sky employee. Find out more

@Kenb11 wrote:

Looks like some channels don't allow their programs to be stored via cloud so you can only watch them live.

 

That's correct: this happens where they've chosen to save money by not purchasing rights to on-demand distribution.

 

 

I was disappointed about this and I wasn't aware of this fact before I toook out a long term contract with sky glass. I suppose i'm stuck with it now

 

You could use it as a point in an argument to exit a minimum contract term on the subscription service.


 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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