Sky Glass not working

[KGarcia]

Picture goes blank - sound still runs

apps freeze - kicks you out

voice control does not work

I am out of contract with Sky. 

can anyone give suggestions?

[TimmyBGood]

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@KGarcia wrote:

I am out of contract with Sky. 

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Unfortunately that almost certainly means the set is outside any warranty period.

You could choose to challenge under the general consumer rights principle that such a device should last longer than it has.

[Riverside1986]

Issues like this are often to do with network connectivity