Sky Glass Next Episode

[falbs]

I had a Sky Glass Air delivered yesterday. All good except for an anomaly with the playlist.

As I understand it, when you add a tv show to your playlist and you subsequently play an episode, the next time you go to that show, it should bring up the next episode. Trouble is, it doesn't.

For example, I was watching Stargate SG-1 on the Sky Q box before the Sky Glass Air was delivered. I then added it to the playlist on the new tv, but despite being half way through season 8, every time I go back to it, it wants to play season 1 episode 1 and i have to remember which episode I'm up to. 

Any ideas why this is?

Thanks

[Jporch316]

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@falbs wrote:

I had a Sky Glass Air delivered yesterday. All good except for an anomaly with the playlist.

As I understand it, when you add a tv show to your playlist and you subsequently play an episode, the next time you go to that show, it should bring up the next episode. Trouble is, it doesn't.

For example, I was watching Stargate SG-1 on the Sky Q box before the Sky Glass Air was delivered. I then added it to the playlist on the new tv, but despite being half way through season 8, every time I go back to it, it wants to play season 1 episode 1 and i have to remember which episode I'm up to. 

Any ideas why this is?

Thanks

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Hi @falbs welcome to the glass forum !

does it do it on all shows or just stargate?

If just stargate you could try removing the show from your playlist then restarting the tv from the settings menu. Then add it back in again 

failing that and it's just stargate you could try emailing [email protected] who can deal with metadata issues for programming 

[falbs]

Thanks for you reply. Unfortunately, it appears to be for all shows. Stargate was just an example

[Jporch316]

@falbs 

try pulling the plug out for a few minutes 

if that fails report back here an I will escalate your post to the online community team 

[falbs]

Will do, but will have to wait as our broadband has gone down!

[falbs · Accepted solution]

All sorted. The engineer who fixed our broadband had to unplug the tv and plug it back in for it to connect to the internet. Next episodes are now showing.

Thanks for the help