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Discussion topic: Sky Glass Live Chat
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This message was authored by: Jason070271
Message posted on 30 Mar 2026 07:33 PM
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Sky Glass Live Chat
So why have they removed the option to speak with an agent if you use Sky Glass
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This message was authored by: mikealanr
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Mar 2026 08:28 PM
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Re: Sky Glass Live Chat
Hi @Jason070271
Not sure what gives you that impression: https://www.sky.com/help/sky-tv/sky-tv-glass/setting-up-sky-glass/articles/setting-up-sky-glass
The virtual assistant is on that page and that will put you though to an agent if needed.
Alternatively if you post your query the community may be able to assist.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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