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Discussion topic: Sky Glass Live Chat

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This message was authored by: Jason070271

Sky Glass Live Chat

So why have they removed the option to speak with an agent if you use Sky Glass
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This message was authored by: mikealanr

Re: Sky Glass Live Chat

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jason070271 

 

Not sure what gives you that impression: https://www.sky.com/help/sky-tv/sky-tv-glass/setting-up-sky-glass/articles/setting-up-sky-glass

 

The virtual assistant is on that page and that will put you though to an agent if needed.

 

Alternatively if you post your query the community may be able to assist.

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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