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Discussion topic: Sky Glass Air Large – Screen Flashing Issue

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This message was authored by: Danaher1

Sky Glass Air Large – Screen Flashing Issue

Hello, wondering if anyone can help. When I’m watching something on my Sky Glass Air Large, the screen keeps flashing white for a second at random times. It’s really distracting and makes it hard to watch anything properly. Has anyone else had this happen or know how to fix it?

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This message was authored by: MarkGoldsmith

Re: Sky Glass Air Large – Screen Flashing Issue

Posted by a Superuser, not a Sky employee. Find out more

@Danaher1 wrote:

Hello, wondering if anyone can help. When I’m watching something on my Sky Glass Air Large, the screen keeps flashing white for a second at random times. It’s really distracting and makes it hard to watch anything properly. Has anyone else had this happen or know how to fix it?


@Danaher1 - that sounds like the Auto backlight adjustment is set to ON, and when that is triggering it can cause this white flash.

 

Go to Settings -> Picture and the first option is called Auto backlight adjustment and you can toggle it on and off.

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