You've received your Sky Glass Gen 2, what are your thoughts?

[Jporch316]

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@Andrea115 wrote:

I haven't received my tv yet!!

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If you check in the MySky app after you placed the order it will give you a delivery date and tracking info on the day. You will also receive a call from the delivery company on the day of delivery to advise they are on their way. It's a really smooth ordering and delivery service to be fair.

[KevNewMedia]

Hi @Andrea115 

Welcome to the Sky Community 😀

I've moved your post to this thread as it's a more appropriate place for your question  👍

[Chrisee]

@Andrea115 check the My Orders section of the My Sky app there can be issues if for examole the second credit check fails. If still stuck give Sky a call.

[Carnoch04]

@Andrea115 what does the tracking say? Mine actually arrived a day early!

[GD1]

@Andrea115  When did you order and did you choose the £45 next day delivery premium or standard delivery?

Also you should receiving an email from Sky with tracking in from AIT, you als receive an email from AIT and a text the day before with a 2 hour delivery slot .

[georgpow]

• I haven't reicieved any GEN 2 What ever it is? Please review my Account and update it accordingly to your Email.

[GD1]

@georgpow  No one on the community can access your accoutn or recview it, you will receive both email & text notifications for delivery, unless you opted for premium delivery Glass Gen 2 sets afe usually standard delivery.

Check your emails for any updates from Sky.

[Jporch316]

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@georgpow wrote:

• I haven't reicieved any GEN 2 What ever it is? Please review my Account and update it accordingly to your Email.

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Hi @georgpow  this is a thread for users who have ordered the new gen 2 sky glass and their first impressions / reviews 

[GD1]

@Jporch316  Post moved.

[Chasloyal]

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@georgpow wrote:

• I haven't reicieved any GEN 2 What ever it is? Please review my Account and update it accordingly to your Email.

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Wow, just wow  😂

[Jamie85]

Just an update from my mate who is a sky engineer I used to work with back when we needed dishes 🫣if you still have the old sky glass wall mount plate when you take the panel off the middle of the new glass 2 you will see it can slot on the old fixings aswell as any vesa mount including the sky option 

[Jporch316]

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@Jamie85 wrote:

Just an update from my mate who is a sky engineer I used to work with back when we needed dishes 🫣if you still have the old sky glass wall mount plate when you take the panel off the middle of the new glass 2 you will see it can slot on the old fixings aswell as any vesa mount including the sky option 

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Unfortunately you will need the backplate plate to either install the stand or wall mount the gen 1 elsewhere 

[Navigator2]

I currently have Sky Q and thinking of taking the leap to Sky Gen 2.

My current TV is wall mounted.

Do Sky do a wall mounting service or is up to me to do or get the professionals in?

Thanks

[GD1]

@Navigator2  Sky don't provide such a service directly but the delivery company AIT have a number of upgrade ioptions on the delivery service.

You would need to order the Wall Mount bracket for Gen 2 at the time of order the TV

[mikealanr]

Hi @Navigator2 

When you order your glass you will need to purchase the wall mount too. AIT sky's delivery partner then offer you the ability to upgrade your delivery and one of those options is wall mounting.

Can't remember the cost, but it is in a thread somewhere so will have a look.

MikeAlanR