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Discussion topic: Sky. Control

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This message was authored by: StuartMackno1

Sky. Control

My sky control isn't working properly can you send me another one
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This message was authored by: lettice

Re: Sky. Control

Posted by a Superuser, not a Sky employee. Find out more

Can you read and work through the Sky help article below.

It may just need another pairing to your Glass TV.

 

If all mentioned there still does not work, at the end of the Sky help article is an online request form  to get a replacement remote control.

 

https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote/arti...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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This message was authored by: Daniel0210

Re: Sky. Control

Posted by a Superuser, not a Sky employee. Find out more

@StuartMackno1 wrote:
can you send me another one

Hi @StuartMackno1 

In addition,  the Community is predominantly made up of Sky customers helping other Sky customers. You aren’t actually talking to Sky by posting on here. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Jporch316

Re: Sky. Control

Posted by a Superuser, not a Sky employee. Find out more

@StuartMackno1 

 

In the meantime there is an android / iOS sky remote app you can use to control the tv 

——————————————————————————
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


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