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Discussion topic: Sky Air WiFi

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This message was authored by: Ray--Davis

Sky Air WiFi

On starting the TV it always says no internet connection, I have to mess around to get it working then it happens again the next time. Any ideas?
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This message was authored by: lettice

Re: Sky Air WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Ray--Davis wrote:
On starting the TV it always says no internet connection, I have to mess around to get it working then it happens again the next time. Any ideas?

Can you change to the  following recommended options set in the Sky Glass Settings>
Set Network standby mode to ON.
Turn wifi OFF under Network if connected via ethernet.

 

Once you have made the changes, straight away do a settings restart, to ensure the options have been set.

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass Tv or Sky Stream puck will perform a reboot. It will take a few minutes to complete

 

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