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Discussion topic: Sky Air WiFi
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This message was authored by: Ray--Davis
Message posted on 30 Aug 2026 12:33 PM
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Sky Air WiFi
On starting the TV it always says no internet connection, I have to mess around to get it working then it happens again the next time. Any ideas?
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This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Aug 2026 12:38 PM
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Re: Sky Air WiFi
@Ray--Davis wrote:
On starting the TV it always says no internet connection, I have to mess around to get it working then it happens again the next time. Any ideas?
Can you change to the following recommended options set in the Sky Glass Settings>
Set Network standby mode to ON.
Turn wifi OFF under Network if connected via ethernet.
Once you have made the changes, straight away do a settings restart, to ensure the options have been set.
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass Tv or Sky Stream puck will perform a reboot. It will take a few minutes to complete
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Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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