Hi @TroubleSigning
See: https://www.sky.com/help/articles/sign-credit-agreement-sky-glass
And
https://www.sky.com/help/articles/problems-signing-credit-agreement-sky-glass
Try using the link and steps in that article. If you are having issues try in the app or website or vica versa.
Failing that you will need to call sky as we are fellow customers here on the community.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
