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Discussion topic: Screen goes black
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This message was authored by: Sharonclayton
Message posted on 26 May 2026 02:56 PM
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Screen goes black
When watching any channels tv will just go black and then won't come on again all checks are saying its fine
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This message was authored by: Angel_Aka
Message posted on 26 May 2026 03:04 PM
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Re: Screen goes black
@Sharonclayton wrote:
When watching any channels tv will just go black and then won't come on again all checks are saying its fine
Seems to be a lot of this about at the moment on Sky Glass...
Have you run a network check from the get help menu on the Netflix app? This will tell you the broadband speed actually being received by your TV. You need to supply it with a constant speed of at least 25Mbps without interference for the greatest chance of reliability.
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