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Discussion topic: Reset

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This message was authored by: Shazzak1973

Reset

Hi, I'm trying to rest my sky glass to, when I get the the pin bit it won't except the last 4 digits of my mobile, so I click forgot pin , but once I put a new pin in there's nothing to click to go on, any help , thanks

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This message was authored by: Fothergill1

Re: Reset

Posted by a Superuser, not a Sky employee. Find out more

@Shazzak1973 wrote:

Hi, I'm trying to rest my sky glass to, when I get the the pin bit it won't except the last 4 digits of my mobile, so I click forgot pin , but once I put a new pin in there's nothing to click to go on, any help , thanks


Hi @Shazzak1973 if you unplug the Glass TV from the wall socket for a couple of minutes and then plug it back in it will probably bypass the PIN requirement.  I have seen this reported numerous times and this seems to be the usual solution.

 

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