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Discussion topic: Reoccurring problem

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This message was authored by: Tim7rosvoe

Reoccurring problem

I have to unplug my puck quite regularly to get it to work, please help.
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This message was authored by: mikealanr

Re: Reoccurring problem

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tim7rosvoe 

 

Welcome to the community. We are fellow customers here. You will need to provide more information such as what the issue is, your ISP, broadband speed etc in order for us to provide more assistance.

 

Why are you rebooting? What's not working? 

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by: Yoghurt

Re: Reoccurring problem

@Tim7rosvoe  Some pucks definitely having issues 

Sarah backx
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