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Discussion topic: Remote is damaged
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This message was authored by: Claired36
Message posted on 25 Aug 2025 07:20 PM
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Remote is damaged
My 1 year old put my remote control into a glass off coke I have dried it out for 5 hours and still not working
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This message was authored by: Fothergill1
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Aug 2025 07:52 PM
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Re: Remote is damaged
Hi @Claired36 If your household insurance covers accidental damage you might have a claim but as the remotes are only £29.99I suspect it will not be worth claiming if you have an excess.
See the following link for details of obtaining replacement through Amazon. https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote
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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
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