Hi @DerekMackey
you can try fully removing the tv plug from the socket for 10 minutes or so. If this doesn't clear it I'm afraid you will need to contact sky for troubleshooting and potential replacement if still within the 2 year warranty period .
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Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.
