Voice control not working Glass TV

[KARENGWYTHER]

I need an engineer round to fix my tv

[Angel_Aka]

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@KARENGWYTHER wrote:

I need an engineer round to fix my tv

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There are no Sky Glass engineers. What exactly is wrong with your TV? 

[Dazzasky]

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@KARENGWYTHER wrote:

I need an engineer round to fix my tv

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If voice control is not working on the TV then reboot the TV by pulling the for 30 seconds and then plugging it back in again @KARENGWYTHER 

[lettice]

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@KARENGWYTHER wrote:

I need an engineer round to fix my tv

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@KARENGWYTHER 

It would be helpful to get you some help, if you could let us know what exactly your issue is with your TV and what you have tried to resolve.

Have you tried a restart of your Sky Glass Tv?

[MarkGoldsmith]

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@KARENGWYTHER wrote:

I need an engineer round to fix my tv

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@KARENGWYTHER you posted yesterday that you hadn't paid your bill so your services are restriced. If this is still the case that would likely explain why voice control isn't working as hands-free voice control is a feature that only works with a valid Sky TV subscription ( as per https://www.sky.com/help/articles/sky-glass-without-a-subscription ).