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Discussion topic: Problem TV
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This message was authored by: Edwards1992e
Message posted on 20 Aug 2026 12:26 PM
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Problem TV
I have recently had to reset my sky glass air due to issues with it loading and playing properly...now i have done this my remote no longer works won't reconnect and I'm stuck on select lanuge screen...anyone have any fixes
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This message was authored by: peter-marlow+1966
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Aug 2026 06:08 PM
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Re: Problem TV
Try holding down 1 & 3 buttons on the remote at the same time
P c marlow
This message was authored by: Jporch316
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Aug 2026 08:52 AM
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Re: Problem TV
The remote can be reset and paired again following these steps;
- Press and hold 7 and 9 together on your Sky remote for three seconds.
- Press and hold 4 and 6 together for three seconds.
- Press and hold 1 and 3 together for three seconds and follow the on-screen instructions.
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Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.
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