Prime issue on CW rail

[Jporch316]

Started watching young Sherlock on prime (very good btw)...... it's appearing in my CW rail (yay) although when I select it from there it opens the prime app but settles on the prime homepage rather than playing the show . Same for all other prime shows opening from continue watching 

anyone else experiencing this ? 

[Brill+Gill]

Hi @Jporch316, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141