Discussion topic: Playlists Disappearing
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Message posted on 04 Feb 2026 10:17 PM
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Playlists Disappearing
I've only had Sky Glass and Stream for a week or two but at least twice now all the programmes I have had stored on my playlists have just disappeared. Now I have to try and remember what was ok there to re-add again.
Anyone else have this same issue and is there a resolution?
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Message posted on 05 Feb 2026 02:02 AM
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Re: Playlists Disappearing
Have you tried a settings restart of your Sky Glass TV and Sky Stream boxes?
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass TV and Sky Stream puck will perform a reboot. It will take a few minutes to complete.
Different ways to get to the settings menu;
Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the home menu.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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