Hi @Woodman57
Try a reboot in the first instance. If you are experiencing it regularly you will need to provide much more information for the community to assist such as ISP, broadband speed, speed your device is getting (can be checked in Netflix app settings). Is this a new install? Have you / can you try ethernet etc.
We are fellow customers on the community not sky so no nothing about you unless you tell us.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
