Picture cuts out

[JD1408]

Screen will turn black for a few seconds and then come back on dark and then brightens up.  Does this using both a wired and WiFi connection and turned off picture juddering in settings 

[Angel_Aka]

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@JD1408 wrote:

Screen will turn black for a few seconds and then come back on dark and then brightens up.  Does this using both a wired and WiFi connection and turned off picture juddering in settings 

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Judder reduction only affects app output.

You need to check the broadband speed being received by your TV. To do this, run a network check from the get help menu on the Netflix app. What speed is reported? 

[signal11]

The screen goes blank and a message comes up telling you its a weak signal the screen stays blank even if you try to change channel