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Discussion topic: Ongoing Sky Glass Problem

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This message was authored by: Marydoll+61

Ongoing Sky Glass Problem

Hi there 

I'm hoping for some good advice with this  problem with my Sky glass to .  I have been upgraded to higher speed broadband 75 and due to the router being left banking precariously on a silly little basket the signal gets interrupted repeatedly . An open reach engineer came took a look and suggested I get a booster as he said it would be best way . I've not done this yet I think I'd prefer a different option . What can anyone suggest ? 
Marydoll

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This message was authored by: Jen_out_of_Jen

Re: Ongoing Sky Glass Problem

Posted by a Sky employee

Hi @Marydoll+61, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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