Discussion topic: No sky tv
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Message posted on 23 Feb 2026 05:35 PM
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No sky tv
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Message posted on 23 Feb 2026 06:22 PM
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Re: No sky tv
@Angelapa wrote:
My sky keeps switching off, all it says is there's a technical fault ?.
Have you checked the broadband connection to the TV? Sky Glass relies entirely on you providing it with a fast and stable broadband connection.
Check the speed the TV is actually receiving by running a network check from the get help menu on the Netflix app.
You need a minimum of 25Mbps for successful HD streaming but preferably a lot more, and it must be a clean, interference-free signal.
Message posted on 23 Feb 2026 06:23 PM
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Re: No sky tv
As well as the advice given by @Angel_Aka also worth pulling the plug on your glass tv for a few minutes
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.
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