Hi @Dean186
That sounds like a message from your TV rather than the puck. Please provide more details of your set up e.g make and model of your TV. And what you have checked so far. E.g. hdmi cable is secure, different port. Output matches what TV can support etc.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
