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Discussion topic: No internet connection

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This message was authored by: Cm822

No internet connection

I have no internet connection to my tv

 

 

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This message was authored by: Angel_Aka

Re: No internet connection


@Cm822 wrote:

I have no internet connection to my tv

 

 


Is your router functioning? Do other devices connect?

Try rebooting the TV. 

This message was authored by: Fothergill1

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cm822 and welcome to the forum.

 

Try the following procedure, put your Glass into Standby and then unplug both your Glass TV  and router.  Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting.  Once it has fully rebooted plug your glass TV back in and when that has also rebooted it should have reconnected to the internet

 

If that doesn't resolve the issue then have a look at the following link to see if it helps:

https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm

 

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