New pin

[Ryanstant]

Hi,

So I factory reset my Glass TV through the 'Settings' in the TV however now when I'm trying to set it up I can't get beyond the PIN part it lets me input the PIN, but then there's no 'Continue' or anything shows up and when I press the 'Circle' button on the remote it doesn't do anything.

I've tried unplugging and leaving off for 5 minutes, setting up again, but it's just doing the exact same.

Anyone else heard of this issue, or know how I can resolve it?

Thanks.

[WelshGeezer]

You should never reset the device unless Sky tell you to. You will have to give Sky a call to get this resolved.