Hi @Mia44
Not really a lot of information to go off there. The only thing to try would be to plug it in to HDMI port 3 on your Glass TV and enable "compatibility mode for older devices" in the settings and see if this improves it any.
Go to Settings > Connected devices > HDMI inputs and toggle the "older device compatiblity" switch.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
