Discussion topic: Movie Channels Freezing
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Jul 2026 05:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Movie Channels Freezing
I've been having some issues with the movie channels the past few days.
Watching a movie and it keeps freezing. Mainly Sky Greats channel.
Last night I was watching a movie on Sky Premier and it froze and then when it started again, the lip sync was way out of time.
Today I was watching a few films on Sky Greats. It froze multiple times to the point I stopped watching it and in the past half hour it froze again on the same channel for a different movie.
I have restarted the TV multiple times.
I've switched it off at the wall for a while and it keeps doing it.
My WiFi is fine. Get just under 300Mbps download speeds in my living room.
Anyone else having the same issue?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Jul 2026 08:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Movie Channels Freezing
Hi @bert0477
Your broadband speed is only part of the picture. Open netflix and go to profile picture > get help > connectivity check. What speed is netflix reporting?
Do you get it on other channels (i.e. sports or non movies channels)? Also who is your ISP etc?
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page