Hi @Addie1961
Do you mean you have received an email from sky stating they they believe you are using sky stream away from your registered address?
They will send you a warning as per the information here: https://www.sky.com/help/articles/use-of-streaming-tv-subscription-outside-your-address#:~:text=You%....
However if they believe you are continuing using it, they may impose an additional charge. As we are fellow customers here on the community, if you believe that you have received this email in error, the best course of action is to speak to sky. Contact information here: https://www.sky.com/help/articles/viewing-help
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
