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Discussion topic: Leave sky

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This message was authored by: Corado

Leave sky

Lm leaving sky l want to cancel my sky Glass and the brodband
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This message was authored by: TimmyBGood

Re: Leave sky

Posted by a Superuser, not a Sky employee. Find out more

@Corado 

 

If you are outside a discounted minimum contract period then you can give notice to cancel broadband and the television content subscription by phoning Sky.  Any outstanding purchase loan repayments on the Glass television still have to be made, either over the original agreed term or as a lump sum.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: MarkGoldsmith

Re: Leave sky

Posted by a Superuser, not a Sky employee. Find out more

To cancel all of your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The T&Cs state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

If you cancel correctly you should receive a confirmation email from Sky.

To cancel Sky Broadband and Sky Talk totally, you should request the move from

your new provider. but if you are still in the initial minimum term deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

Sky Stream, Sky Glass Air and Sky Broadband customer

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