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Discussion topic: I cannot get into my playlist

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This message was authored by: Kay157

Message posted on ‎04 Apr 2026 10:15 PM - last edited: ‎07 Apr 2026 11:34 AM by Community Manager

I cannot get into my playlist

I cannot get into my playlist

 

Community Manager note: subject of thread updated to better reflect the conversation

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎04 Apr 2026 10:44 PM

Re: I can

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kay157 

 

Try a reboot in the first instance. What is happening when you try is there an error message?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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