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This message was authored by: Coop4

HBO not on second tv

I can't get HBO to show as an available app on second tv. 


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This message was authored by: mikealanr Answer

Re: HBO not on second tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Coop4 

 

Try saying "open HBO max" into your remote. If that doesn't work go to settings > system management > resets and updates > refresh apps

 

Or in the same location apps > hbo max > reinstall.

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr

Re: HBO not on second tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Coop4 

 

You will need to provide more information. What do you mean as show as available? Do you mean opening the app? Signing in? Is there an error message etc?

 

MikeAlanR 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Coop4

Re: HBO not on second tv

Hi, it's not showing as an available app to sign into. It's just not there when I go to view all apps. All the other ones are there like Netflix etc. 

This message was authored by: mikealanr Answer

Re: HBO not on second tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Coop4 

 

Try saying "open HBO max" into your remote. If that doesn't work go to settings > system management > resets and updates > refresh apps

 

Or in the same location apps > hbo max > reinstall.

 

MikeAlanR

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: Coop4

Re: HBO not on second tv

That worked. Thank you!

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