Hi @Shaminder
You haven't given us a lot to go on! We are fellow customers not sky and know nothing about you!
Is this a new setup? If so is the backlight of the remote lit? Open the back and ensure all the paper tab has been removed.
If it has been working previouslyz follow all the steps here: https://www.sky.com/help/articles/remote-control-help-sky-glass
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
