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Discussion topic: Getting i touch

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Avatar for Jeanette20
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This message was authored by: Jeanette20

Message posted on ‎30 Jan 2026 12:34 PM

Getting i touch

I need to speak to someone from sky to discuss my options  and explain why I pay for Netflix twice when it's included in my plan 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎30 Jan 2026 12:47 PM - last edited: ‎30 Jan 2026 12:48 PM

Re: Getting i touch

Posted by a Superuser, not a Sky employee. Find out more

@Jeanette20  To save you a call we can request the Community Messaging team to contact you if you prefer?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Dazzasky

Message posted on ‎30 Jan 2026 12:49 PM

Re: Getting i touch

Posted by a Superuser, not a Sky employee. Find out more
@Jeanette20 wrote:

I need to speak to someone from sky to discuss my options  and explain why I pay for Netflix twice when it's included in my plan 

You need to sign in to the Glass Netflix app with your Netflix sign in details which should then link the account so that It stops Netflix billing you @Jeanette20 

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