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Discussion topic: Frustrated Sky Glass

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Avatar for Willie2TV
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This message was authored by: Willie2TV

Message posted on ‎10 Sep 2026 01:55 PM

Frustrated Sky Glass

Whenever I watch off my Playlist, I cannot go back to a live channel as I get told Technical fault. I need to reboot each time which is not ideal.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎10 Sep 2026 03:23 PM

Re: Frustrated Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Willie2TV  Your duplicate post has been removed as you've already posted the same question here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: lettice

Message posted on ‎10 Sep 2026 04:35 PM

Re: Frustrated Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Willie2TV 

 

Have a read of this Sky help article for the technical fault message and try the options mentioned there.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

 

Feel free after trying the aboveo pist back here, if you are still seeing the same.

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Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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