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Discussion topic: Do I need to sign any credit agreement etc? Or was this all done when I made my order over the tele?

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This message was authored by: S_1

Do I need to sign any credit agreement etc? Or was this all done when I made my order over the tele?

Do I need to sign a credit agreement for my Sky glass TV to be delivered on 8th June? Or was this all sorted when I made my order over the telephone a couple of days ago?

Please advise.

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This message was authored by: GD1

Re: Do I need to sign any credit agreement etc? Or was this all done when I made my order over the t

Posted by a Superuser, not a Sky employee. Find out more

@S_1  If you got the TV on a credit option then yes there should be a credit agreement you need to sign, check your message centre for this.  https://www.sky.com/mymessages

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Do I need to sign any credit agreement etc? Or was this all done when I made my order over the t

Posted by a Superuser, not a Sky employee. Find out more

@S_1 wrote:

 

Or was this all sorted when I made my order over the telephone a couple of days ago?

 


Conceivably you paid the full purchase price during the call, but you'd probably have noticed.

 

A regulated personal loan (which is what the 'credit agreement' is, because it's borrowing the money which pays Sky up front for the set) requires a 'signature', even if that's applied by just ticking a box online or clicking on a link.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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