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Discussion topic: Dispatch

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Avatar for Marcusb27
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This message was authored by: Marcusb27

Message posted on ‎02 Mar 2025 08:27 AM

Dispatch

Ordered Sky Glass on Friday for delivery Monday, still hasn't been dispatched?

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎02 Mar 2025 09:34 AM

Re: Dispatch

Posted by a Superuser, not a Sky employee. Find out more

@Marcusb27  It's still only Sunday,  You'll get notification from AIT the night before with your 2 hour delivery slot.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Superuser
This message was authored by: mikealanr

Message posted on ‎02 Mar 2025 10:07 AM

Re: Dispatch

Posted by a Superuser, not a Sky employee. Find out more

Hi @Marcusb27 

 

Just to add to @GD1 response. You normally get the dispatch notification delivery time around 9:30 / 10pm via email and/or text.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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