Disney +

[ianb2704]

I added Disney plus to my Sky subscription and it works on my main Sky Glass tv. However when I try to use on a tv with a puck it asks me to login. When I login with the email I use for my Sky account it says that I have no subscription and asks me to pay again for another subscription.  
It is the same if I try to use on Sky Go. 
How do I solve this. 

[_Claire]

Hi @ianb2704 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141