Disney +

[Rozz12]

Hi all, since transfering our Disney + account over to Sky we have been unable to access the app on any devices other that the Sky Glass, have tried everything we can think of. The apps only allow us to go so far, and then send a verification code. When entered the apps don't recognise it's been entered. Driving us insane, any help/ thoughts appreciated. 

[SuperMatt]

Hello, @Rozz12. I'll send you an invite to a private chat shortly and we can help you get this working for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141