Discussion topic: Sky Glass Remote not connecting

[Hanna9]

Discussion topic: Sky Glass Remote not connecting

[Jporch316]

Hi @Hanna9 

have you tried unpairing and then repairing the remote 

The remote can be reset and paired again following these steps;

1.   Press and hold 7 and 9 together on your Sky remote for three seconds.
2.   Press and hold 4 and 6 together for three seconds.
3.   Press and hold 1 and 3 together for three seconds and follow the on-screen instructions.