Constant disconnection and switching off

[RB1694]

Since I got the gen 2 sky glass 43" tv it has intermittently disconnected from the Wi-Fi for no reason and turns itself off. Anyone else having same problems?

[ItWasAllMichele]

Hi @RB1694, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141