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Discussion topic: Channel 5 playback

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This message was authored by: Gbb

Channel 5 playback

C 5 playback keeps freezing. I've checked the internet connection and network. All is working and excellent connection. 

Can you please help. Is this a known issue.

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This message was authored by: MarkGoldsmith

Re: Channel 5 playback

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your Glass to see if that helps?

 

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

Sky Stream, Sky Glass Air and Sky Broadband customer

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