Channel 5 App

[Danj31]

Channel 5 app not working come up with error code tried reset ect waited a few days still doing the same thing any help much appreciated 

[lettice]

What is the error code you are seeing when starting the app?

A number of things to try.

A settings restart of the Sky Glass TV that I think you may have tried;

Go to Settings>Systems Management>Resets & Updates

Select Restart device
Your Sky Glass TV will perform a reboot. It will take a few minutes to complete

You could also try an apps refresh, that can take up to 24 hours to fully complete;

1. Press Home on your Sky remote, then highlight Settings.
2. Press System management, then Resets and updates, and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

Also long with the apps refresh, do a broadband router/hub restart.