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Discussion topic: CCA Agreement unable to sign on app

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Avatar for Bridget+kabs
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This message was authored by: Bridget+kabs

Message posted on ‎04 May 2024 08:17 AM

CCA Agreement unable to sign on app

I do not know if my situation is unique. I have 2 accounts with sky, mobile and everything else. I am not able to sign my CCA agreement because of this so will not get my delivery by Monday. Does anyone have any suggestions

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎04 May 2024 09:38 AM - last edited: ‎04 May 2024 09:38 AM

Re: CCA Agreement unable to sign on app

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bridget+kabs 

 

Have you tried the website? Usually it is the email address / Sky ID you placed the order with. Failing this you will need to call Sky for assistance as we are fellow subscribers on the forum.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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