Broadband

[Becci321]

Hello, we have recently purchased sky glass but since dosing so, the remote control barely works and any channel we try to watch says there is a technical fault 

is anyone else experiencing this? 

[LJB-C]

Hello @Becci321, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141