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Discussion topic: Bill

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This message was authored by: Dc92

Message posted on ‎03 Mar 2026 09:32 PM

Bill

Hi ive recieved any email saying about my account being cut off.. I made payment in the 25th feb of nearly £60. My next bill is due on 19th march. Can you please explain why i have recieved this email Denise carter
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Avatar for Hunter2660
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This message was authored by: Hunter2660

Message posted on ‎03 Mar 2026 09:39 PM

Re: Bill

Are you sure it's from Sky? Did they address you by your name? There's so many scam emails around I'd make sure this is genuine. Best ring Sky to make sure.

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This message was authored by: mikealanr

Message posted on ‎04 Mar 2026 12:20 PM

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dc92 

 

No one here can tell you as we are fellow customers here on the community. Verify the information on your MySky app or the website. Not via any links on the emails.

 

Have your services been restricted? If so have you ensured there is a new continuous payment method on your account?

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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