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Discussion topic: Apple TV remote

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Avatar for NK527
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This message was authored by: NK527

Message posted on ‎10 Jan 2025 07:57 PM

Apple TV remote

Can I control the volume on my sky glass tv, with a Apple TV remote. 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎10 Jan 2025 07:58 PM

Re: Apple TV remote

Posted by a Superuser, not a Sky employee. Find out more

@NK527  That would depend on if the Apple TV remote has rhe codes for Sky Glass.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Skull+Treaty

Message posted on ‎10 Jan 2025 08:45 PM

Re: Apple TV remote

Posted by a Superuser, not a Sky employee. Find out more
@NK527 wrote:

Can I control the volume on my sky glass tv, with a Apple TV remote. 

@NK527 

It may well be possible - have a look here. 

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
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This message was authored by: NK527

Message posted on ‎12 Jan 2025 12:56 AM

Re: Apple TV remote

Thank you, tried everything. It seems sky has locked the system so only there remote works on the TV. 

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Message posted on ‎12 Jan 2025 11:09 AM

Re: Apple TV remote

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@NK527 wrote:

Thank you, tried everything. It seems sky has locked the system so only there remote works on the TV. 

My firestick 4K max remote controls the glass tv ......

——————————————————————————
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


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Message posted on ‎25 Feb 2025 10:19 PM

Re: Apple TV remote

This issue has been going since the gen 1 tv. I don't know if it's fixed in gen2 but it is an absolute pain that we have to endure this after so many complaints.  Sky glass support is clueless about it 

 

I have yet to read anyone with ATV who were able to make it work. 

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Message posted on ‎05 Nov 2025 09:24 PM

Re: Apple TV remote

This is ridiculous that it hasn't been fixed in Gen 2 every basic Tv has this as a feature now I have to use my sky glass remote and my Apple TV remote when watching something on my Apple TV pain in the **bleep**! 

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Message posted on ‎05 Nov 2025 09:39 PM

Re: Apple TV remote

It's definitely an intentional block courtesy of Sky - think they know the Apple TV is a far more capable 'smart' device, so they intentionally make it frustrating to use via Glass. 

~-~-~-~-~-~
Sky Glass 65” [Gen 2]
Sky Glass 43” [Gen 1]
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky Ultimate TV, Sky Sports, Sky Cinema, Whole Home, UHD&Atmos, Ad Skipping

FTTP Broadband
Sky Mobile SIMO x7
~-~-~-~-~-~
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